Privacy Policy

Green Pepa respects your privacy and is committed to looking after your personal information. This policy explains what information I collect, why I use it and your rights in relation to it.

Green Pepa is owned and operated by Egle.

For the purposes of UK data protection law, I am the data controller responsible for your personal information.

When you place an order or use the website, I may collect:

Your name

Billing and delivery address

Email address

Telephone number, if provided

Order and purchase information

Information needed to process your payment

Information you provide when contacting me

Technical and cookie information about how you use the website

I do not intentionally collect sensitive personal information through the Green Pepa website.

I use your information to:

Process and deliver your orders

Process payments

Send order and service-related emails

Respond to enquiries and deal with returns or refunds

Keep appropriate business, accounting and tax records

Understand how people use the website and improve it

Protect the website and help prevent fraud or misuse

Meet legal obligations

I only use your information where I have a lawful basis to do so, such as fulfilling a contract, complying with a legal obligation, pursuing legitimate business interests, or where consent is required.

I do not sell or rent your personal information.

Where necessary to run Green Pepa, information may be shared with trusted service providers, including:

WooCommerce, which powers the online shop

Stripe and PayPal, to securely process payments

Royal Mail or other delivery providers, to deliver orders

Hostinger, which hosts the website

Google Analytics, to understand how visitors use the website

These providers only receive information necessary for the service they provide.

Some providers may process information outside the UK. Where this happens, appropriate safeguards will be used where required by law.

Payments made through Green Pepa are processed securely by Stripe or PayPal, depending on the payment method you choose.

Green Pepa does not store your full payment card details. Stripe and PayPal process your information according to their own privacy policies.

Green Pepa uses Google Analytics to understand how visitors use the website and to help improve it.

The website also uses essential cookies needed for functions such as the shopping basket and checkout. Other cookies, including analytics cookies, may require your consent.

You can manage your cookie preferences through the cookie settings available on the website, where applicable.

I only keep personal information for as long as reasonably necessary.

Information relating to orders and financial transactions may need to be kept for longer to meet legal, accounting and tax requirements.

When information is no longer required, it will be securely deleted or disposed of.

Green Pepa may contain links to other websites. Once you leave Green Pepa, I am not responsible for how those websites collect or use your information.

Please check their own privacy policies.

This Privacy Policy may be updated from time to time if the website, services or the way personal information is handled changes.

The latest version will always be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact: